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Please also review the Lecturecast - Known Issues page.

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titleDo I have to Lecturecast my lectures?

At the current time UCL does not have an opt-out policy for Lecturecast. Use of the system is purely opt-in at the moment, so its use is up to the individual/department to decide.

There are plans to move towards opt-out in coming years, but any such change will be agreed by Educational Committee first, with procedures and tools to facilitate this. Ground work is needed before this, specifically to clarify legal and policy aspects, and a Working Group has been set up under the Office of Vice Provost for Education to review and implement required policies to support an opt out Lecturecast solution.

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titleCan I Live Stream using Lecturecast?

Yes, the live streaming function can be selected when scheduling modular events for which remote students need synchronous video transmission of a teaching event. UCL is a campus-based institution with the primary mode of teaching and learning designed to be face to face, and thus live streaming is not enabled by default. Live streaming using Lecturecast is not available for non-modular events.

For special events requiring live streaming, please contact in the Educational Media team via video@ucl.ac.uk.

Preparing: Before a lecture recording

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titleDo I need to change my browser settings to view a Lecurecast recording?

Echo360 is a web-based application that uses a browser to view content and as such has certain browser requirements. Beyond ensuring you're using a supported browser, there are also some browser configuration settings you may need to check or change to successfully use Echo360 (especially if using Safari on iOS/MacOS).


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titleProblem with capture preview for Lecturecast Personal Capture (PCAP) for Mac High Sierra users [Mac OS 10.13]

Issue: The capture preview appears to jump around between frames.  The completed capture is however fine. 

Advice: Mac PCAP users can still complete personal captures on High Sierra by starting the capture normally even though the preview does not display properly.

Echo (Lecturecast service providers)  are working on a new capture application that will resolve the issue  and they hope to have a beta application available for users in early 2018.

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titleMy students are receiving an internal server error or a 404 error when they try to access a Lecturecast video, what can I do?

If your students see an error message like below:

Echo360 Sever Error Message

This likely indicates the student does not have permission to view the Lecturecast video they are trying to access.

Students and staff must click a Lecturecast activity link created by a tutor or course administrator in Moodle, before they can access any URL linked videos from the associated Lecturecast section.

Note. This guidance does not apply to Lecturecast videos embedded through the Moodle text editor. Videos embedded through the Moodle text editor are visible to students and do not require students to click through an activity link.

The Lecturecast activity link will appear alongside the Lecturecast icon on Moodle, and should display similar to the image below:

Example Lecturecast activity link showing the Lecturecast 'play' icon and the name of the link.

To create a Lecturecast activity link, see the guide Linking Moodle to Lecturecast

For guidance to students, see the student Lecturecast FAQ guide.

For example:

In the Moodle course ECON0001, a tutor or course administrator must create a Lecturecast activity link to the ECON0001 Lecturecast section. The Lecturecast activity link can either be to a home section, i.e. all the ECON0001 Lecturecast videos, or a specific video within a Lecturecast module section e.g. 'Intro to Financial Markets' in ECON0001. 

Students need to first click the activity link to gain access to the ECON0001 Lecturecast section.

Once they click the link, they can subsequently view any URL linked videos from the ECON0001 Lecturecast section without needing to follow the activity link again.


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