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You may also want to review the Lecturecast - Known issues page to see if your query is explained there: Lecturecast - Known Issues

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titleDo I have to Lecturecast my lectures?

At the current time UCL does not have an opt-out policy for Lecturecast. Use of the system is purely opt-in at the moment, so its use is up to the individual/department to decide.

There are plans to move towards opt-out in coming years, but any such change will be agreed by Educational Committee first, with procedures and tools to facilitate this. Ground work is needed before this, specifically to clarify legal and policy aspects, and a Working Group has been set up under the Office of Vice Provost for Education to review and implement required policies to support an opt out Lecturecast solution.

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titleHow can I check if my Lecturecast recording has been scheduled?

There are two way to do this:

1. Check the Lecturecast activity in Moodle

Navigate to the Lecturecast activity in Moodle. Scheduled events should appear as shown below

2. Via the Lecturecast Scheduler

Check that the event appears under the 'Scheduled' tab  in the Lecturecast Scheduler.  The status column in the scheduler Scheduler should also display a 'scheduled' status

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titleDo I need to change my browser settings to view a Lecurecast recording?

Echo360 is a web-based application that uses a browser to view content and as such has certain browser requirements. Beyond ensuring you're using a supported browser, there are also some browser configuration settings you may need to check or change to successfully use Echo360 (especially if using Safari on iOS/MacOS).

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titleProblem with capture preview for Lecturecast Personal Capture (PCAP) for Mac High Sierra users [Mac OS 10.13]

Issue: The capture preview appears to jump around between frames.  The completed capture is however fine. 

Advice: Mac PCAP users can still complete personal captures on High Sierra by starting the capture normally even though the preview does not display properly.

Echo (Lecturecast service providers)  are working on a new capture application that will resolve the issue  and they hope to have a beta application available for users in early 2018.

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