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Ongoing - Moodle 23-24

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Moodle Gradebook - grade recalculation message and error when editing grade item

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Certain Moodle courses may show a grade recalculation banner.

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When viewing a single item in the Gradebook, staff may see an error message.

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This is a Moodle issue that the UCL Digital Learning Environment team is monitoring and will deploy a fix when available.



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Logs - Downloaded logs not showing User full name in Excel

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When going to Report > Logs in Moodle you can see the Full Name, but when downloading the logs into Excel the "User full name" column is empty. The Affected user column is unaffected.

Moodle has found a fix for this which will be deployed in our next release.



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Turnitin - Error when revealing individual identities

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When revealing individual identities within a Turnitin assignment you will see the following error, however the process does work and after refreshing the web browser page you will notice that the identity is revealed.

Turnitin are currently investigating this issue. 



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Mobile - forum pages freeze when scrolling

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When browsing Moodle on a mobile device or with the UCL Go app, users may find that when viewing a forum digest, the screen freezes and they are unable to scroll further down the page.

This is caused by Moodle's text editor. Moodle and consequently UCL is moving to a new text editor in future, which will resolve the issue. 


As a workaround, you can use the Home or My courses buttons to exit out of the forum digest page. To view forum digest pages, it is recommended that you view Moodle on a desktop device.



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Gradebook - menu options appear behind last row of Gradebook table

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Drop menus in the Gradebook can appear behind the last row of the Gradebook table.

For example, the menu below should show "user report" under the option "single view for this user" however this option appears behind the last row (in grey) and so cannot be sceen.

The issue has been logged with Moodle to resolve.



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MyFeedback report errors

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A number of features have degraded in the MyFeedback tool.

The Print and Export to Excel do not currently work.

Some staff may encounter errors when viewing certain student reports.


The Digital Learning Environment team is investigating these issues and will resolve them as soon as possible.



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Flexible format is not optimised for Moodle 4.2 and users may encounter issues.

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The flexible format is not a format maintained by UCL, it is a third-party plugin, which is out of support and will be retired in summer 2024.

Currently, flexible format is not optimised for Moodle 4.2 which is UCL's current version of Moodle. The UCL's Digital Learning Environment team encourages users to use the Topics format instead where possible.

If flexible format is used, users may encounter the following issues:

The new Moodle bulk edit feature is not available for this course format.

Users are unable to drag and drop content using the course index menu (the left hand menu). However they should still be able to move content by:

    1. opening the relevant course, 
    2. turning editing on
    3. opening the relevant section of content, and then
    4. using the cross-hair icons to drag and move content.

When deleting a section, error messages may occur:

The Digital Learning Environment team is investigating the potential for a UCL bespoke format



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Tabs course format - no bulk edit feature


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The Tabs format is not a format maintained by UCL, it is a third-party plugin. Currently, the tabs format is not optimised for Moodle 4.2 which is UCL's current version of Moodle. The UCL's Digital Learning Environment team encourages users to use the Topics format instead where possible.

If the tabs format is used, users may encounter the following issues:

The new Moodle bulk edit feature is not available for this course format.

The Digital Learning Environment team is investigating improvements to the tabs format as well as the potential for a UCL bespoke format. 




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Duplicate submission deadline for Turnitin assignments on timeline and calendar after editing a part name.

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This issue has been identified as a bug by Turnitin who are investigating. 

Currently, when an assignment part is renamed in the assignment inbox, it may appear as if it has been re-created, and displays in the timeline and calendar as a duplicate. Please report to digi-ed@ucl.ac.uk if you experience this bug.



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