| Table of Contents | ||
|---|---|---|
|
What to do if I need technical help?
...
- Ensure each student has submitted their quiz before leaving the exam (see p2 for details)
Troubleshooting
| Table of Contents | |
|---|---|
|
...
|
Students have forgotten their password
Students should have been reminded to check their password before the exam. If they can’t log in to a PC, the tutor/course admin can log in to a PC for them. To log in to Moodle you should telephone the
...
Service Desk and ask to speak to Digital Education, who can provide a temporary Moodle password.
DO NOT log them in to Moodle as the tutor because their attempt will not be recorded and they will likely get editing access to the whole course!
I have not been given the access password for the quiz. How do I find out what it is?
- Click on the name of the quiz on the Moodle course page.
- Go to the Settings tab, and then Quiz administration ,
- > Edit Settings
- Scroll down to the Extra restrictions on attempts section.
- Click the Unmask checkbox to reveal the password.
...
A student has submitted their exam before they have actually finished. How do I re-open their attempt?
- You can’t. The only thing you can do is delete the student’s entire attempt and all their submitted answers with it. Call ELE if you want help doing this.
- Warn students to only save and submit early if they are 100% sure they have finished!
- If students are unsure about anything in the exam they should ask an invigilator for assistance.
...
How do I check whether students have submitted their exam questions for marking?
...
- Navigate to the quiz.
- Click on the Attempts: *Number* link
- Ensure there is a time listed in the Completed column alongside the student’s name
- * A dash indicates the student has not submitted their exam for marking.
...