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It is possible on occasion, normally due to an error with Turnitin, that assignments within an inbox can appear in duplicate. In this case DO NOT delete either assignment as this will in fact delete both the duplicate and the original. The assignment is not actually duplicated, it simply is displayed as such. To rectify the issue you should display all of the assignments, then filtered by the paper ID. Next scroll down the list looking for duplicates (comparing the final number can be a good way to do this). When you find the duplicate, refresh that assignment. This will rectify the issue and you should see the number of submitted assignments decrease.
When I click on the pencil icon to view or grade a submission, I get a notice 'Loading error: This paper is not available. M14: 11'
There is currently a bug which will not allow you to access submissions this way. Please click on the title of the submission in the inbox, this will load the paper correctly.
Helping Students
If the assignment is set to Anonymous, how can I contact students who haven't submitted?
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No, there is no automatic notification. If you set the Post Date to the expected Post Date, and stick to that, then students will know (from the Turnitin Assignment's landing page aka Summary) when to check back. Otherwise, tutors can always send a News Forum post saying ‘Your marks are now available to view’.
When I click on the pencil icon to view or grade a submission, I get a notice 'Loading error: This paper is not available. M14: 11'
There is currently a bug which will not allow you to access submissions this way. Please click on the title of the submission in the inbox, this will load the paper correctly.