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This FAQ is to support staff with their use of Turnitin plagiarism detection software at UCL. Unless stated otherwise these FAQs relate to the use of Turnitin via UCL Moodle. Please refer your students to the Student Turnitin FAQs page.
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There is currently a bug which will not allow you to access submissions this way. Please click on the title of the submission in the inbox, this will load the paper correctly.
Why are students sometimes getting email receipts from Turnitin when they haven't submitted anything?
If a tutor clicks on the grade pencil icon next to a student's name in a Turnitin inbox when they haven't submitted anything, the student receives an email 'digital receipt' with paper ID. Turnitin are aware of this issue and the Digital Education Services team have asked them to resolve it.
Helping Students
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