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Why are students sometimes getting email receipts from Turnitin when they haven't submitted anything?

If a tutor clicks on the grade pencil icon next to a student's name in a Turnitin inbox when they haven't submitted anything, the student receives an email 'digital receipt' with paper ID.  Turnitin are aware of this issue and the Digital Education Services team have asked them to resolve it.

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How do I allow students to submit scanned work to Turnitin?

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How do I submit an assignment on behalf of a student?

Note. Course Administrators and Tutors should try to avoid submitting on behalf of a student.

If the assignment is anonymous, you will need to contact digi-ed@ucl.ac.uk requesting the work is uploaded.

Otherwise:

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 Course Administrator who is not directly involved in marking the student's submission can request the Turnitin Paper ID number and the submission file from the student.  The Turnitin Paper ID appears on the assignment upload page to the student. The Course Administrator can then: 

  1. Navigate to your UCL Moodle course.
  2. Click on the Turnitin assignment to open the Submission Inbox. 
  3. Find the Turnitin Paper ID as provided by the student. 
  4. Click the adjacent submit paper upload icon. 
  5. The student will now see this submission in Moodle as though they had uploaded it themselves.

If the assignment is not anonymous:

  1. Navigate to your UCL Moodle course.
  2. Click on the Turnitin assignment to open the Submission Inbox. 
  3. Find the student's name in the Submission Inbox.
  4. Click on its adjacent Upload button.
  5. The student will now see this submission in Moodle as though they had uploaded it themselves.

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