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titleWhy can't I submit my file(s)?

The information below may be useful if the Click here to submit button is unavailable or greyed out:

Has the assessment started yet?

The start and end dates for your assessment are visible in your flow overview:

A screenshot of the flow overview for students. The start and end dates for an assignment are highlighted.

The area to upload and submit your file(s) will not become available until the start date and time have been reached.

A screenshot of an assignment page. The assignment has not started yet, so no files can be uploaded or submitted.

image-20241120-112612.png FLOWassign: have you uploaded a PDF file as your main submission?

If you are completing a FLOWassign type flow (assessment), you must upload a PDF file as the main part of your submission. You cannot only submit appendix material. Make sure you have uploaded your file in the correct place.

A screenshot of a FLOWassign type flow. There is no main submission and a PDF file has been added as appendix material. Underneath the submit button is an error message which reads 'No paper uploaded'.A screenshot of a FLOWassign type flow. A PDF file has correctly been added as the main part of the submission. The submit button can be clicked and a message underneath reads 'You can now submit'.

Have you completed the coversheetcover sheet?

Normally, coversheets cover sheets built into WISEflow will automatically be completed for you with information about your candidate number, date and time of submission, etc. If there are additional fields for you to complete, you will have an option to Fill in the coversheet cover sheet before you submit.

Some additional fields may be mandatory to complete. If there are mandatory fields, a warning message will be visible in the coversheet cover sheet area and you will not be able to submit until this information has been filled in.

A screenshot of a FLOWassign type flow. A PDF file has correctly been added as the main part of the submission. There is a warning message in the cover sheet area which reads 'All required fields on the cover sheet have not yet been filled in'. The submit button is greyed out.
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Note: If a separate cover sheet has been provided to you by your department (e.g. as a Word document), you should still complete this as instructed but it doesn’t impact your ability to submit on WISEflow.

image-20241120-121630.png FLOWattend: Is a digital submission expected?

FLOWattend type flows (assessments) might be used for attendance based assessments, presentations, performances or anything else where a digital submission is not required. You will not be able to make a submission to a FLOWattend flow, but they may still be used to provide you with a grade and feedback.

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I’ve handed in a blank submission by mistake. What should I do?

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It may be possible for you to withdraw your submission, see Can I change my submission? for more information.

If you are unable to withdraw your submission, please contact your Department for advice.

I can’t see my assessment anymore, what happened?

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titleI can’t see my assessment anymore, what happened?

If the assessment has ended

If your assessment ended a while ago, it may have simply been archived so that your overview can continue to display current and upcoming assessments. See Accessing Past Assessments.

If the assessment is current

If you no longer have access to an assessment that you were expecting to complete in WISEflow, contact your Department for advice.

Why can’t I see my grade or feedback?

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I see my grade or feedback?

Make sure the flow (assessment) has ended. If you cannot see your feedback or have questions on your feedback, please consult with your Department.

Further Support

For any queries related to practice assessments or general assessment queries raise your query on askUCL.