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Volocity Time-lapse Microscopes
GFP2: What to do if
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the XY stage, shutters, filters and objective lenses don't appear in Volocity
Problem: The acquisition devices are switched on but although you see the image preview when you open Volocity
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, there are no controls on the right for the objective lenses, filters, shutters or XY stage
This is a software bug where the volocity.exe process does not close when you quit Volocity. This means that if you reopen Volocity the earlier process will still be talking to the microscope and Ludl controller and will deny you access.
Workaround solution:
- Quit Volocity
- Press CTRL ALT DEL to open the Task Manager
- Click on the Processes tab
- Re-order the processes alphabetically by clicking Image Name at the top of the column and scroll down to find volocity.exe
- There may be several instances of volocity.exe - select and end them all
- Close Task Manager and re-open Volocity