Troubleshooting
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Leica Confocals
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If you are using the STED as a confocal you may from time-to-time notice that the controls for scan field rotation are not visible in the software or on the control panel. This is because the microscope has been used for STED and scan field rotation is disabled so the illumination and depletion lasers remain aligned. To regain control of scan field rotation you need to quit and reopen the software and turn off the STED switch when you see it on the splash screen.
Solent Scientific Chambers
Volocity Time-lapse Microscopes
GFP2: What to do if
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all the devices are
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on but
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when you open Volocity
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there are no controls
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for the
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microscope, filters, shutters or XY stage
This is a software bug where the volocity.exe process does not close when you quit Volocity. This means that if you reopen Volocity the earlier process will still be talking to the microscope and Ludl controller and will deny you access.
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- Quit Volocity
- Press CTRL ALT DEL to open the Task Manager
- Click on the Processes tab
- Re-order the processes alphabetically by clicking Image Name at the top of the column and scroll down to find volocity.exe
- There may be several instances of volocity.exe - select and end them all
- Close Task Manager and re-open Volocity
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