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Portico Mappings were globally deactivated in Moodle on 22nd February, 2024.

How will this impact students in my course?

  • Students who are already enrolled on a Moodle course WILL continue to have access to their course(s) and WILL NOT be un-enrolled.
  • Students enrolling on Portico after the deactivation WILL NOT be automatically enrolled in the corresponding Moodle course. Students can still be manually enrolled.
  • Students who leave the course WILL NOT be automatically un-enrolled.

Moodle and Portico mappings

When Portico mappings are active on a Moodle course, student enrolments on the course are automatically updated overnight to mirror the Portico student list for the associated module. Consequently, students who change courses, or withdraw from their studies permanently or temporarily, are automatically un-enrolled from their Moodle courses. Usually, this is desirable when students change/drop modules within the first few weeks of term. However, if Portico un-enrols students after they have been awarded any grades, these grades become inaccessible, which can be very problematic.

Note: The ‘inaccessible’ grades, submissions, and logged activity are not deleted, and can be accessed again if the student is re-enrolled manually. But, when a student is no longer enrolled in a course, there is just no way to view their content.

Why deactivate Portico Mappings?

To reduce the likelihood of this particular ‘inaccessible/missing grades’ problem occurring, Portico Mappings are deactivated globally in Moodle, six weeks from the start of each term.

Can I re-activate Portico Mappings on my course(s)?

Yes. However, please assess whether you risk losing access to some students’ grades before you do this. See instructions on re-activating Portico enrolments.

Note: Portico Mappings can be deactivated within the course at any time by anyone with Course Administrator or Tutor access, thereby stopping any updates to the list of enrolled users on the Moodle course.

If you have any queries regarding this, please contact the Digital Education team

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