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| Issue | Status | Workaround or Reasoning |
|---|---|---|
| Allows Post Date to be sooner than the Due Date. | Expected behaviour | This is a feature which has been introduced by design, as it gives the ability for instructors to provide feedback to students who have submitted an assignment, perhaps a first draft. This will allow students to view initial feedback, continue to progress with their assignment and resubmit their assignment until the final due date. |
| When, as a student, you preview a rubric in Turnitin, the Close button doesn't work in Firefox. | Turnitin unable to fix | Please use the 'Close' link top right of screen instead. |
| Tutor can be submit on behalf of student after due/ post date. | Expected Behaviour | Instructors have the ability to resubmit submit papers after the assignment due date, until the class expires, at which time the class becomes read-only. This option allows instructors to resubmit for a student in case the wrong paper was submitted. |
| Digital receipts being generated for students who have not submitted. This happens when the grader accidentally clicks on the grade pencil next to a students' name in the submission inbox. | Turnitin won't fix | Avoid clicking the grading pencil for students who have not submitted. A warning is generated when you do click on the icon. |
| Inconsistent upload of Word for Mac files. Sometimes file can be submitted without problems,however, on occasion, Turnitin will fail to process the whole document. | Turnitin unable to fix | Open and save the file from Windows desktop Office software. Save as PDF and resubmit paper. |
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