Size	Medium
Budget Epic Name	CTP Maintenance Budget
Jira Epic	Error rendering macro 'jira' : Unable to locate Jira server for this macro. It may be due to Application Link configuration.
Feature Lead	Zaman

Key information

VLE Service Operations is a catch all feature to hold any BAU work assigned to the Digital Education Support team that requires a story.

In scope

Complex issues that require greater that 1 day to resolve

Issues that require a specific resource or knowledge

Work that is multi-part and will require transition to another team

Plugin reviews

Day to day operational work such as tickets and general support